I want my closets transformed! How do I start?
Who are your typical customers?
Are your installers insured?
How long have you been around?
Why should I choose Castle Closet?
Why shouldn't I just buy closet parts from a local home improvement store and put it together myself?
Do you sell doors for the outside of my closet?
Do you serve my town?
Do you guarantee your material?
What is the National Closet Group?
Do you offer wire closet systems?
 | I want my closets transformed! How do I start? |
You can begin by filling out a request for appointment form and someone will contact you shortly to set up your in-home consultation. In the meantime it would be a good time to make a list of your closet needs, such as long hanging, short hanging, shoes, drawers. Our designers are very good at taking all the information and measurements and creating a space that is attractive as well as functional.
| Who are your typical customers? |
Typically our customers are informed consumers who appreciate craftsmanship and quality. Many of our clients are return customers as well as referrals from other satisfied customers. We find that when we work with a client we have gained a fan for life. And we love when our customers are happy ones.
| Are your installers insured? |
Our installation team are licensed and insured. We never use sub-contractors and we have the utmost confidence in our installers.
| How long have you been around? |
Castle Closet was founded over 18 years ago by our current C.E.O. Jerry Chilleme. Jerry is still actively involved with the daily activity of the company and takes great pride in creating returning customers.
| Why should I choose Castle Closet? |
Castle Closet offers a lifetime guarantee on all products we manufacture and install. We offer an unequalled design guarantee that allows you to make minor design changes to your closet for up to eight weeks after the installation at no charge. We have over 18 years of experience doing closets in the Metro New York area, and we're still going strong. Our employees love what they do and cant wait to share the wonders of organization with you.
| Why shouldn't I just buy closet parts from a local home improvement store and put it together myself? |
If you are considering installing closets yourself, it is important that you keep in mind the cost of purchasing the product, hauling components home, and installing the product. We take all the frustrations out of the process. Our designer comes to sketch out what the closet will look like and our top notch installers install your closet while you have time to enjoy your day.
| Do you sell doors for the outside of my closet? |
Many of our closet systems do include doors for the individual sections, but we do not sell a large door for the outside of your closet. If you are seeking this type of service, we would be happy to recommend a company that can meet your needs.
| Do you serve my town? |
We serve the entire New York metro area. We go out to the North and South fork of Long Island, North to Westchester and Orange County, West to Manhattan and Northern New Jersey. If you are not sure we would come to your town, give us a call at 631-789-1212. and we will be happy to let you know.
| Do you guarantee your material? |
Yes, we offer a lifetime guarantee on the products we manufacture and install. We also offer an unprecedented Design Guarantee that allows you to make minor design changes for up to sixty days after your installation at no extra charge.
| What is the National Closet Group? |
The National Closet Group consists of independent closet companies across the country that uphold high customer service and quality standards. There is only one member company per market area, and the criteria for admission into the group is strict. This is how you ensure that only the best companies are members of the National Closet Group.
| Do you offer wire closet systems? |
Our laminate systems do include wire hamper baskets. But we do not currently offer a total wire storage system to the general public.
